Unsolicited testimonials and comments on our service
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Unsolicited testimonials and comments on our service

June 2013
Gail W. contacted us using the online chat system, and then emailled..:
"I have just had help from one of your online advisors - MIMI - and I wanted to write and praise the speed and efficiency with which Mimi dealt with the issue. all done and sorted within 10 minutes. We really thought that nothing could be done. We are so very happy and relieved. Such excellent service. Thank you so much"


May 2013
"I just wanted to say that my husband had a great time at Redhill aerodrome yesterday. He went up in their Gypsy Moth and flew over Biggin Hill and the surrounding countryside. Eve was very helpful with her briefing and instructions and Steve the pilot and Phil, my husband, got on extremely well. Our first booking on Monday had to be cancelled due to weather conditions, and it wasn't looking good early yesterday morning, but the clouds cleared and it was perfect. As my husband is a licensed pilot, Steve explained the controls and let him fly the plane explaining all the idiosyncrasies of the plane as they flew along. My husband enjoyed every second and then got a look under the bonnet on their return to explain the fuel system. A truly great experience, thanks for coming to his rescue after he had been let down by another company. I shall certainly recommend you to anyone who wants a similar experience"


January 2012
D.L. ordered an off road driving experience at Northolt;
"Thank you so much - I must say, I thought you were fantastic and so professional in the call, and you made the whole process incredibly easy, I shall certainly recommend you to my friends, and I'm sure we will be booking again! Once again, excellent service and thank you!"


May 2013
J.H. ordered a Tiger Moth flight for her husband's birthday:
"I just wanted to say that my husband had a great time at Redhill aerodrome yesterday. He went up in their Gypsy Moth and flew over Biggin Hill and the surrounding countryside. Eve was very helpful with her briefing and instructions and Steve the pilot and Phil, my husband, got on extremely well. Our first booking on Monday had to be cancelled due to weather conditions, and it wasn't looking good early yesterday morning, but the clouds cleared and it was perfect. As my husband is a licensed pilot, Steve explained the controls and let him fly the plane explaining all the idiosyncrasies of the plane as they flew along. My husband enjoyed every second and then got a look under the bonnet on their return to explain the fuel system. A truly great experience, thanks for coming to his rescue after he had been let down by another company. I shall certainly recommend you to anyone who wants a similar experience"


January 2012
D.L. ordered an off road driving experience at Northolt;
"Thank you so much - I must say, I thought you were fantastic and so professional in the call, and you made the whole process incredibly easy, I shall certainly recommend you to my friends, and I'm sure we will be booking again! Once again, excellent service and thank you!"


August 2010
K.T. purchased a clay pigeon shooting experience at Wigan:
"It was very easy to book the experience. One phonecall and it was done and there was no need to rearrange the date.  Once there the facilities were all there. John, my instructor was great and explained everything. There was no rush. Guns really good. A Great Day Out The safety briefing was excellent. I had never fired a shotgun before, although I had fired bullets. I felt at ease all the time. The experience was really good. Felt more confident as the shoot went on. Good Instructor. I would (and have ) recommended it to other people.I did not take any photographs but had a good chat afterwards. A few momentos were given to my wife - Key Ring and Clays."


May 2012
J.G. ordered a flying lesson for a Christmas present:
"Thank you for the wonderful day on Tuesday, you made us feel so relaxed and welcome from the start. I bought the flying lesson for my husband for Christmas because he told me (after 42 years of marriage) that his boy hood ambition was to be a pilot. He was so delighted with the lesson and how he was able to actually fly the plane most of the time made all the difference. It was also wonderful that I was able to go and be a passenger to enjoy and see how thrilled he was flying a plane. He realised the dream of a lifetime on Tuesday. Thank you."


April 2012
C.M. ordered a light aircraft trial lesson:
"Just a short note to say thank you for helping me with the flight lesson for my fiance. everything arrived safely and quickly and we are both really pleased with it. He loved it - and will be cashing it in very soon!!! Thank you so much - I must say, I thought you were fantastic and so professional in the call, and you made the whole thing very very easy, I shall certainly recommend you to my friends, and I'm sure we will be booking again for further lessons! Once again, excellent service and thank you!"


February 2012
S.H. about out customer service:
"Thank you for notifying me of receipt of my cheque. I would highly recommend your excellent service and customer care. Many thanks."


August 2011
C.S. purchased a light aircraft trial lesson for her son's 14th birthday:
"Hi would just like to say thank you for giving me the opportunity to give such a great gift of a flying lesson, it was a great experience, i am going to book myself a flying lesson in the near future, and i think my partner has now got the flying bug. I have recommended u also to friends and relatives, i was happy that the gift voucher arrived on time to, as i did book it a little on the late side. Thanks again."


August 2011
L.T. purchased a trek at Full Sutton:
"B.L, Canterbury: Everyone at the stables thoroughly enjoyed themselves, scenery was beautiful, horses were great, staff were excellent. As a first time rider, the staff really made me feel at ease and their patience and understanding enhanced my experience. Thank you for a very pleasant ride. "


July 2011
K.A. purchased a trial lesson:
"Thanks for going the Extra Mile to get my gift here on time, wonderful flowers, excellent service. Thanks Again"


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